Privacy Policy

1. Who We Are

KhaasHub Ltd ("KhaasHub", "we", "our", or "us") is a digital growth agency registered in the United Kingdom. We operate the website at khaashub.com and provide services including web design, mobile app development, AI automation, digital marketing, and brand strategy. Our registered address is available on request.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions: name, email address, company name, project type, and message content.
• Booking enquiries: name, email address, phone number (with country code), and preferred meeting times.
• Communications: any information you send us via email or social media.

We also automatically collect limited technical data when you visit our website, such as your IP address, browser type, device type, and pages visited. This is collected through standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Schedule and confirm consultation calls or meetings.
• Send you relevant information about our services where you have consented.
• Improve our website, services, and user experience.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing (UK/EU)

Under UK GDPR and EU GDPR, we process your personal data on the following legal bases:

• Legitimate interests: responding to business enquiries and improving our services.
• Contract performance: processing data necessary to deliver the services you have engaged us for.
• Consent: for any marketing communications, where you have explicitly opted in.
• Legal obligation: where we are required to retain data by law.

5. Data Retention

We retain contact form and booking data for up to 24 months from the date of submission, unless you ask us to delete it sooner or we are required by law to retain it longer. We review data periodically and securely delete information that is no longer needed.

6. Sharing Your Information

We may share your data with trusted third-party service providers who assist us in operating our business, including:

• Supabase: our database and backend infrastructure provider.
• Google: for calendar scheduling and meeting management.
• Email service providers: for transactional and notification emails.

All third-party providers are bound by appropriate data processing agreements and are required to protect your data.

7. Your Rights

Under UK and EU data protection law, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your personal data ("right to be forgotten").
• Restrict how we process your data in certain circumstances.
• Object to processing based on legitimate interests.
• Data portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, please email us at info@khaashub.com. We will respond within 30 days.

8. Cookies

Our website uses essential cookies required for the site to function correctly. We may also use analytics cookies to understand how visitors interact with the site. You can control cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies as described here.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our database is secured with row-level security policies, and all data in transit is encrypted via TLS.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: